https://hgs.cx/wp-content/uploads/2018/11/DigiSOCIAL.jpg 1276 2550 Jamie Dwyer https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Jamie Dwyer2021-06-07 17:19:092021-09-15 13:54:43Webinar | Rev up revenue with social care opportunities
https://hgs.cx/wp-content/uploads/2021/05/iStock-1150520884.jpg 820 1278 Nancy Pekala https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Nancy Pekala2021-05-27 12:54:002021-08-12 07:38:09Social media playbook: 7 steps to supercharge social customer care
Whether you have 4 or 400 community managers, a consistently lively, EPIC social care program is achievable with a well developed social media playbook.
https://hgs.cx/wp-content/uploads/2021/06/social-media-surfing.jpg 600 970 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-05-26 10:07:002021-07-30 08:22:27Bringing service to the client: Why a social contact center is essential for modern customer service
More than ever, brands require iterative and innovative customer care strategies. More and more people are interacting and transacting online and on social media platforms. Many businesses are establishing social media contact centers. This blog explains why and how to provide EPIC social care.
https://hgs.cx/wp-content/uploads/2021/05/CDP-scaled.jpg 2268 2560 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2021-05-18 07:05:002021-07-30 08:15:13Cookies crumble: How CDPs are eating into DMP’s business
https://hgs.cx/wp-content/uploads/2020/03/what-is-cloud-computing-feature_0.jpg 562 893 Nancy Pekala https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Nancy Pekala2021-05-14 12:20:102021-07-30 08:15:36HGS Digital Partners with Twilio to Deliver Innovative Cloud Contact Center Services
HGS Digital is partnering with Twilio, the leading cloud…
https://hgs.cx/wp-content/uploads/2021/05/world-globe-earth-digital-1.jpg 768 1365 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-05-04 01:47:002021-08-23 05:29:38HGS Digital recognized by Frost & Sullivan for its complete social media customer care solution
https://hgs.cx/wp-content/uploads/2021/06/5-tips-social-media-strategy-eBook.png 1080 1337 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Kimberly Dou2021-05-01 10:06:002021-09-15 12:43:11eBook | 5 tips to successfully manage your social media strategy
https://hgs.cx/wp-content/uploads/2021/01/data01.jpg 560 890 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-04-29 02:59:112021-07-30 08:16:22How to excel with data analytics
https://hgs.cx/wp-content/uploads/2021/01/data-BI-img.png 301 509 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-04-28 11:44:002021-07-30 08:23:44Translating data to everyday language
https://hgs.cx/wp-content/uploads/2021/03/Bot_handshake_GettyImages-1303207829-scaled-1.webp 916 1800 Virgil Wong https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Virgil Wong2021-03-31 19:17:222021-10-13 05:16:1210 factors in selecting an automation partner
Automation projects can be completed in house, by reputable third parties, or a hybrid. Sometimes third parties have stronger technical chops, experience and methods, cross-functional understanding, and objective point of view. Learn what to look for in a third-party automation partner.