Category: Blog/Artificial Intelligence

Hyperautomation Trends Expected in 2024

Hyperautomation Trends Expected in 2024

Hyperautomation has become a focal point for businesses across sectors seeking innovative ways to enhance productivity, reduce costs, and stay competitive in the digital era. Read more.
Cobots: The Future of Process Automation

Cobots: The Future of Process Automation

Utilizing cobots in process automation not only boosts production efficiency but also enhances safety and provides support for human workers. Read more.
Industry 5.0: Connecting Humans and Technology for Sustainable Growth

Industry 5.0: Connecting Humans and Technology for Sustainable Growth

By adding the human edge, Industry 5.0 is redefining the landscape for the next industrial revolution. Explore the dynamics of Industry 5.0, which is slowly transforming manufacturing paradigms.
Modern CX in 2024

What’s Next for Modern CX in 2024?

As 2024 approaches, the looming query remains: what revolutionary advancements will reshape the concept of 'modern CX' within the realm of customer service?
New Technology-Driven Transformational CX

New Technology-Driven Transformational CX

One of the biggest drivers of transformational CX is technology, and those businesses that fail to recognize its importance have no chance of surviving the highly saturated and competitive market.
Generative AI top stories

2023’s Top Stories on Generative AI

Generative AI became one of the most impactful and impressive stories in 2023, shaking up the enterprise industry and even seeping into the realm of pop culture. Here are the top 3 stories.
AI casts doubt in financial stability according to the FSOC

FSOC: AI Casting Doubt on Financial Stability

The Financial Stability Oversight Council (FSOC) has labelled AI's presence in financial systems as an 'emerging vulnerability'. The complexity of black box systems has raised a lot of questions, and we are looking for answers.
Google Gemini

What is Google Gemini? How to use it? Features and Limitations

Google has finally made the big move and unveiled a new era of Gemini AI. Gemini is Google’s latest large language model (LLM), which has been recently launched to the public.
The Gift of a Well-Designed CX Powered by Generative AI

5 Ways to Enhance Your CX During the Holiday Season With Generative AI

From anticipating customer needs to navigating the unexpected, generative AI is at the forefront of CX this holiday season.

What is Google Search Generative Experience (SGE) and how to use it?

Google Search Generative Experience or SGE has positioned itself as a noteworthy development in the latest search experience update that is driven by generative AI.