https://hgs.cx/wp-content/uploads/2021/09/Digital-RX_TH2_.jpg 580 1650 Nancy Pekala https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Nancy Pekala2021-09-23 14:43:302021-09-24 10:07:58How do I leverage data for better customer experience?
Consumers are providing brands with more personal data than…
https://hgs.cx/wp-content/uploads/2021/09/medical-billing-and-coding.jpg 836 1254 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-09-16 04:55:212021-09-23 10:05:355 Provider Coding Myths, Debunked
Over the past 18 months, healthcare providers have grappled with historic cost and care challenges. The COVID-19 pandemic has increasingly forced providers to assess new areas of transformation to unlock operational value and cost efficiencies.
https://hgs.cx/wp-content/uploads/2021/08/automatiion-great-resignation-v2.png 460 1440 Nancy Pekala https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Nancy Pekala2021-08-24 10:28:552021-08-24 16:16:48Automation helps employers grapple with fallout of “Great Resignation”
As organizations grapple with the fallout of a flood of employee resignations, they are focused on leveraging automation to reduce dependencies on employee institutional knowledge
https://hgs.cx/wp-content/uploads/2021/08/intelligent-robotic-automation-scaled.jpg 1707 2560 Nancy Pekala https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Nancy Pekala2021-08-19 16:52:452021-08-24 20:30:54Boost your digital workforce with Intelligent Document Processing
Intelligent Content Processing is designed to help businesses improve compliance, risk management, operational efficiencies, and content processing through automation.
https://hgs.cx/wp-content/uploads/2021/08/website-disability-accessibility.png 687 1030 Nancy Pekala https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Nancy Pekala2021-08-18 13:09:282021-08-20 09:17:40How to support ADA website compliance: 10 top design tips
According to the CDC, one in four adults in the United…
https://hgs.cx/wp-content/uploads/2021/08/new-healthcare-law-2.jpeg 750 1500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-08-04 08:04:472021-08-16 11:00:21Health plan guidance: 3 essentials for no-surprises Act compliance
In recent years, the healthcare industry has increasingly…
https://hgs.cx/wp-content/uploads/2021/07/healthcare-analytics.jpg 800 1200 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Krishna Kumar2021-07-26 10:52:532021-07-30 13:37:37The human side of healthcare analytics
A recent study by Tempkin Group showed when individuals have a positive emotional association with a specific brand, they are 8.4 times more likely to trust the company, 7.1 times more likely to purchase more and 6.6 times more likely to forgive a company’s mistake.
https://hgs.cx/wp-content/uploads/2021/07/GettyImages-1163669009-scaled.jpg 1709 2560 Page Inman https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Page Inman2021-07-09 05:00:002021-08-19 13:12:25The future of work: 5 key insights from CX industry experts
Over the last 15 months, we’ve witnessed organisations pivot…
https://hgs.cx/wp-content/uploads/2021/06/98700161-39BC-436C-A537-5B9F041BC7C6.jpeg 909 1496 Nancy Pekala https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Nancy Pekala2021-06-23 10:29:002021-07-30 08:13:32Get a grip: Prevent slip-and-falls with AI-powered solutions
Many manufacturers are turning to artificial intelligence (AI) solutions to provide a more reliable way to not only identify, but mitigate workplace injuries such as slip-and-falls as they occur in real time.
https://hgs.cx/wp-content/uploads/2021/06/shutterstock_788108020.jpg 1331 2000 Page Inman https://hgs.cx/wp-content/uploads/2021/02/HGS-logo.svg Page Inman2021-06-03 12:38:102021-06-03 12:41:51Philippines contact center agents quickly transition to home operations with great results
As the COVID-19 pandemic intensified around the world in March…