Case Study: Healthcare
Steering nearly 60% collections improvement for a health system
HGS grows role from supplier of point solutions to consultative provider of propensity-to-pay analytics and co-creative strategy
With HGS’s expertise, the client’s A/R aging decreased from approximately 45% of the A/R aged >90 days to approximately 20% of the A/R aged >90 days.
Today this HGS team works as an extension of the client’s in-house team, always on standby to assist the client in any way required—with fast ramp of agile, talented resources to support staffing at any scale, at any location. The relationship has evolved from client-vendor to that of trusted partners.