Promote community health behavior
HGS leveraged our unique combination of clinical expertise, analytics, and community knowledge to get to the heart of poor health behavior. Our community health workers were highly influential in achieving our mission: to keep members at home, in place, and healthy. Together, our team ensured close work with members to remove barriers and coordinate services to improve health outcomes and drive appropriate utilization of health plan benefits and services.
Over the four-year partnership, our rigorous SDOH focus improved medication adherence for coronary artery disease by 222%, with a 22% improvement for diabetes medication. Additionally, our chronic care focus helped support a 31% decrease in inpatient admissions for active cancer patients. Preventive care improvements also included a 223% increase in influenza vaccine administration and annual screening increases of 95%. For physician visits and inpatient or ED visits, our collaborative care coordination delivered a 316% increase in instruction compliance, with a particular focus on CHF patients. Our value-based initiatives in these areas helped individuals get the comprehensive, continuous, quality medical care they needed at home—keeping them in place and focused on maximized health.