Employee diversity, engagement, and retention
HGS has an active engagement program, and this client got to experience the benefits of it first-hand.
HGS deliberately focuses on the employee lifecycle with motivation via breaks, music, and gamification as stressbusters.
Ensuring a diverse workplace (gender, disability, sexual orientation, race, age, nationality, attitude, experience, etc.) and an inclusive environment is our common way of conducting business. In this regard, we are fully aligned with the client’s corporate social responsibility (CSR) focus.
In 2019, we partnered with two local employment organizations to ensure our work environment was ready for disabled professionals. We also hired a sign language interpreter who is competent in Indian and/or American Sign Language and familiarized the interpreter with the training to ensure that the content is fully accessible.
Shortly thereafter, we hired 25 persons with disabilities (PWD). In addition to making the interpreter highly available, we also assigned a buddy/mentor to each new employee for the first three months after onboarding.
Our aim is to have approximately 10% of our total staff as persons with disabilities (PWD). We not only create a great working environment for our PWD colleagues but are also working to have a career path in place for them so they stay.