Next-gen mobile application to improve end-user experience and maximize sales

Client background

Headquartered in Pella, Iowa, privately-held Pella Corporation offers a full range of energy-efficient windows and doors, including residential and commercial products for new construction, remodeling and replacement projects. Known for innovation since the company was founded in 1925, their mantra is they “can offer customers windows and doors to meet virtually any design or budget.” Manufactured at sites across the USA, Pella Windows and Doors are available across North America and in select countries overseas.

Business challenges

Pella’s sales teams were using a mobile app on IPad to demonstrate with clients at meetings. Challenges included the following:

The app was very multi-media heavy and very large (around 3G)

If internet connection is poor, it was very slow and updates required a lot of space and time

Non-asynchronous download led to time issues and frustrations

Admins and tech users had a very cumbersome updating process

The solution

Windows platform, PC-based and for Windows tablet

Employed Xamarin- and Java-based solution for Windows 10 devices

Combo back end portal and windows app allows admin to configure look and fee and the UI

Built so data can be asynchronous downloaded

Presentation controlled from back end; can be updated anytime; allows for more control from admin

Users can roll out different versions of app for separate groups allowing for multichannels and reuse of existing content

Global locations

USA • UK • Canada • UAE • India • Philippines • Jamaica

Next-gen mobile application to improve end-user experience and maximize sales

Client background

Business challenges

The solution

Results

Global locations

HGS