Business challenges
Pella’s sales teams were using a mobile app on IPad to demonstrate with clients at meetings. Challenges included the following:
- The app was very multi-media heavy and very large (around 3G)
- If internet connection is poor, it was very slow and updates required a lot of space and time
- Non-asynchronous download led to time issues and frustrations
- Admins and tech users had a very cumbersome updating process
The solution
- Windows platform, PC-based and for Windows tablet
- Employed Xamarin- and Java-based solution for Windows 10 devices
- Combo back end portal and windows app allows admin to configure look and fee and the UI
- Built so data can be asynchronous downloaded
- Presentation controlled from back end; can be updated anytime; allows for more control from admin
- Users can roll out different versions of app for separate groups allowing for multichannels and reuse of existing content
Results
- Improved overall end-user experience
- Provided marketing admin more control with less dependence of in-house IT
Visualization of project outcomes:
