• HGS logo
  • Technology
  • CX
  • Marketing
  • Insights
  • About
  • Speak to an Expert
  • Case Studies
  • Whitepapers
  • Podcasts
  • Webinars
  • Blog
  • eBooks
  • Speak to an Expert
  • Search
  • Menu Menu

Managing content, assets, and e-commerce with strategic architecture solution from HGS Digital

  • Share on Facebook
  • Share on Twitter
  • Share on LinkedIn
  • Share by Mail

Client background

Headquartered in Santa Clara, CA, Agilent Technologies is a leader in life sciences, diagnostics and applied chemical markets. With state-of-the-art laboratories worldwide, they focus their products and services on six markets: food, environmental and forensics, pharmaceutical, diagnostics, chemical and energy and research.

Business challenges

In order to convert to the on-demand digital sales process, Agilent had made large investments in a variety of digital asset management, web content management, and marketing automation systems. They had purchased several products including SAP, Endeca, Oracle Commerce, STIBO, etc., and had all the necessary technologies to move their business model to a digital self-service that could share and sell information about Agilent products and solutions. The question that arose was how to take these numerous technologies and pair them together to match their business model. Furthermore, how would you build a process that could manage content, assets, and a commerce store while encompassing the present and future state of the business?

The solution

In the past, HGS Digital had provided Agilent with strategic consulting and architecture for WebCenter sites and WebCenter content. A strategy and solution architecture were created for the initial deployment of WCS and WCC, eventually evolving into an ongoing strategic partnership with the two companies.

Results

With the right discussions, questions and expert knowledge of the systems, a strategic solution architecture was created that spanned between nine different enterprise products.

Global locations

USA • UK • Canada • India • Philippines • Jamaica • Australia • Colombia

© Hinduja Global Solutions Ltd. All rights reserved.

Privacy | GDPR | Complaints | Policies | Sitemap | 

Privacy | GDPR | Complaints | Policies | Sitemap | 

Improving the customer experience with a unified social CRM solutionImage of a team discussing strategyimage of GE campus building with GE logo on itUpgrading Oracle WebCenter Sites for General Electric (GE) Capital
Scroll to top

HGS

  • Technology
    • Automation
      • Intelligent Automation
      • LeanOps
      • Strategy
      • Process Reengineering
      • Automated Enterprise
      • Cognitive Automation
      • Interaction Automation
      • Back
    • Analytics
      • Data and Analytics
      • Strategy
      • Data Engineering and BI
      • Predictive and Cognitive
      • Consumer and Business
      • Marketing Analytics
      • Back
    • Cloud
      • Cloud Services
      • Cloud Accelerator
      • Strategy
      • Migration
      • Managed Services
      • Telephony
      • Security
      • Back
    • Solutions
      • Digital Solutions
      • Automated Enterprise
      • Experts-on-Demand
      • HGS Agent X
      • Contact Center Analytics (PULSE)
      • Contact Center Intelligence (AWS)
      • Contact Center Transformation
      • AI Workplace Safety
      • QuickEntry COVID Screening
      • Back
    • Partners
      • Adobe
      • Amazon Web Services
      • Automation Anywhere
      • Genesys
      • Glance
      • HashiCorp
      • IBM
      • Khoros
      • Microsoft
      • Oracle
      • Progress
      • Sprinklr
      • Twilio
      • Back
    • Back
  • CX
    • Consumer-Facing Solutions
      • Consumer Engagement Solutions
      • Work@Home
      • Work Cloud
      • Back
    • Business Process Optimization
      • BPO Overview
      • Back Office Solutions
      • B2B Sales Support
      • Human Resources Outsourcing
      • Back
    • Back
  • Marketing
    • Digital Experience
      • Digital Strategy
      • Websites and Portals
      • Mobile Apps
      • CX Chatbots
      • Headless CMS
      • Digital Asset Management
      • Creative and Production
      • Back
    • Social Media
      • Social Management
      • Social Strategy
      • Social Listening
      • Social Content
      • Back
    • Back
  • Insights
    • Case Studies
    • Whitepapers
    • Podcasts
    • Webinars
    • Blog
    • eBooks
    • Back
  • About Us
    • Overview
    • Who We Are
      • Environmental and social governance
      • Corporate Social Responsibility
      • Leadership Team
      • Hinduja Group
      • NXTDigital
      • Back
    • Why HGS
      • Testimonials
      • Awards
      • Industry Certifications
      • Back
    • News
      • Press Releases
      • Partner Releases
      • Press Coverage
      • Events
      • Back
    • Industries
      • Automotive
      • Banking and Financial
      • Consumer Electronics and Technology
      • Consumer Packaged Goods
      • Healthcare
      • Insurance
      • Public Sector – UK
      • Retail
      • Telecom
      • Travel and Hospitality
      • Back
    • Global Locations
      • USA
      • UK
      • Canada
      • India
      • Philippines
      • Australia
      • Jamaica
      • Colombia
      • Back
    • Contact Us
    • Back
  • Careers
  • Investors
  • Speak to an Expert