Business challenges
Our goal was to strategize, design, development and implementation to support a multi-hospital site infrastructure on Amazon Web Services, and find solutions for these challenges:
- Issues with content publishing
- Difficult to navigate website
- No analytical data
- Poor migration
- Low SEO
- Frequent outages of on-premises hosted site
- Detrimental down times
- Negative impact on user experience
The solution
- Web design
- Usability testing
- WCM implementation (WebCenter Sites)
- Content services
- Cloud consulting:
- AWS EC2 Cloud Solution
- Workload portability assessment
- AWS cloud architecture
- Migration to EC2 Instances on AWS cloud
- 24/7 Cloud monitoring services
- Managed services for WCM app and AWS EC2 cloud instances
Results
- 183% increase in intention to donate
- 23% Increase in donations (over previous year)
- 17% Increase in outpatient visits (over goal)
- 10% increase in Web traffic
- Guaranteed site availability of 99.999%
- IT resources freed to focus on business innovation
- Flexibility to scale resources up and down on demand
- Reduced total cost of ownership
- Shift of CapEx spend to OpEx
- Improved user experience
Visualization of project outcomes:
Digital asset management system “Brand Connect”
Cancer patients/caregivers support community “Hopeful”
Website mega menu redesign
Website and operational performance increased by percentage
