Case Study: Healthcare
Improving cash flow collections by more than $35 million annually
Increasing propensity to pay, reducing loss ratio, streamlining labor costs, and dramatically improving provider abrasion for leading payer
With this days-sales-outstanding (DSO) model focused on receivables age, interest, and day-window collection probability, HGS has tightened up the loss ratio for this client, to reduce leakage and free capital of more than $35 million.
With HGS’s precise focus, financial recovery forecasting accuracy has improved from 80% to 95%. The uplift in recovery results from faster payment turnaround time and more pragmatic overpayment process focus. Annualized predictions will yield increased cash flow in the future.