Improving candidate screening process with recruitment process outsourcing (RPO) and Amazon Connect
HGS Digital team automates and streamlines recruitment processes and filters, qualifies, and triages international job candidates
With a goal to improve candidate screening processes and drive overall efficiencies to their hiring process, our client was seeking a recruitment process outsourcing (RPO) solution. This solution would need to provide first-line recruitment services and candidate screening of applicants.
The client recruitment process outsourcing team needed to setup a contact center in the Philippines to provide first-line recruitment services and candidate screening of applicants.
HGS Digital’s team of seasoned service professionals worked alongside the client team to build and deliver the following:
In-house developed recruitment management system (RMS) will be used for job openings and candidates matching
The technology was set up with a collaboration between the HGS Digital team and the client’s Philippines technology services team.