Case Study: Healthcare
Dramatically exceeding collection and resolution goals on very aged accounts
HGS collects $40M for the client against a goal of $30M
HGS works closely with this client to provide improved cash performance, solid reporting, and useful insights into process and outcomes improvement. The client trusts HGS to deliver their inhouse health system managerial financial reporting. And HGS’s business intelligence for the client is showcased to the client’s senior leadership on a consistent basis, as we share with the client their A/R strengths, weaknesses, and opportunities. Currently, we are in discussions with the client to employ robotic process automation (RPA), and other solutions among many in our DigiCX arsenal. There is potential to build on our success for significant efficiencies with this technology.