Developing a communication strategy, supported by impact-driven visuals, banners, videos, and blogs to ensure that the message is received and comprehended by each stakeholder. Our platform-driven messaging with different strategies for each social media platform was crucial in delivering effective solutions.
We used listening tools to get feedback from the end-users and used the insights and information to develop further campaigns. An important part of our solution was to monitor critical mentions and have action items and fast resolution.
Our overarching strategy helped the client to achieve 100+% organic growth in the community in a span of 1 year, with 40% of website visits coming from social media as well as a 70% increase in positive sentiments.