

The COVID-19 pandemic made it very clear that the facilitation of remote working setups is a great way to achieve business advancements during adverse situations. Amid this crisis, one prominent U.S. consumer electronics company faced the urgent need for an office-to-home transition with CRM integration. To address this challenge, the electronics giant turned to HGS and Twilio to accelerate their cloud journey.
In an impressive feat, HGS, in partnership with Twilio, orchestrated an on-cloud solution in just 27 days. This expedited service not only ensured a seamless shift but also resulted in $50K savings for the electronics company.
HGS didn’t just offer a cost-effective remedy; they prioritized continuity in daily operations while maintaining robust cybersecurity measures. The cloud setup and CRM integration were executed within an astonishing 3-4 days, exceeding the interim CSAT score by an impressive 85%.
Name, title, HGS Digital
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