Business Process Optimization
B2B sales support
Save up to 20% in administrative time for sales staff
For more than 20 years, HGS sales support specialists have proven to save sales representatives time and businesses money, while contributing to increased revenue generation.
HGS provides dedicated support to teams of sales representatives by anticipating their ongoing needs, understanding their budget constraints, and supporting growing business objectives.
With a multichannel approach and client system integration capabilities, the specialists use technology to optimize customer engagement through preempting demand, data-backed reports, and marketing outreach programs. Working with cross-functional teams, they are able to create standard operating procedures to ensure a high level of consistency in sales processes and pipelines.
20 years of proven success
Capacity to fulfill both long-term and temporary projects
Ongoing training, leadership, and development opportunities
HGS sales support helps businesses meet – and even exceed – their sales targets by optimizing Salesforce tool adoption, improving data accuracy, implementing better content management, and leveraging cross-sell and upsell opportunities.
An aggressive marketing plan that includes training field sales teams on marketing program guidelines and platforms, performing model testing, and providing key deadlines ensures better program compliance.
Sales support specialists use their in-depth experience and knowledge to deliver hands-on training assistance to the sales teams on company programs, policies, and technology, thereby helping them be more efficient in the field.
Real-time standard or ad hoc sales management reports related to supply management, sales analysis, and customer information provide all the ammunition needed for the sales team to deliver above and beyond their targets.
Reduction in administrative time for sales staff
More feet-on-the-street time for sales representatives
Increased customer and employee satisfaction
An 800+ field sales force struggled to complete administrative responsibilities while maintaining and growing customer relationships.