Award

The Cloud Computing Excellence Award


TMC Cloud Computing Magazine

Cloud Computing Excellence Award

HGS Digital was presented this award for most effectively leveraging cloud computing to bring new, differentiated solutions to market:

  • The cloud-based data lake leverages AWS to bring together unstructured data from 15+ sources like Avaya, Verint, Five9, Twilio, Sprinklr, Magneto, and more, and cleans the data to make sure it is accurate and actionable
  • Pulling from the cloud-based data lake, HGS PULSE data service acts as an engine for combining and processing data out of many disparate systems.
  • This enables HGS Pulse to provide the clients real-time access to accurate and actionable operational and business performance data.

The solution automated 13 reports requiring 8 hours a week of labor, tracking 119 KPIs across business units, translating into a savings of 5,000 hours and over $100,000 per year.

HGS Awards and Recognitions

Automation Anywhere Award
TMC CX Innovation Award 2020
Cloud Computing Excellence Award
Bronze 2020 Stevie Winner for Women in Business
2020 Best in Partnership award
ECCCSA Awards Finalist 2020
ECCCSA Awards Finalist 2020
IAOP Impact Sourcing Champions
Silver Stevie Award
ISG Index Booming 15 Sourcing Standout
Excellence in customer service award 2020 badge
2020 World HRD Congress Award
2020 World HRD Congress Award
2020 World HRD Congress Award
2020 World HRD Congress Award
IAOP Excellence in Strategic Partnerships 2020
Training Magazine Top 125 Award

2020 Training Top 125

IAOP Global Outsourcing 100
Instahiring Trailblazers Award 2020
Customer Fest Leadership Awards 2020

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