Responding in a Crisis — Best Partnership Solution 2020 (Finalist)

European Contact Centre and Customer Service Awards (ECCCSAs)

ECCCSA Awards Finalist 2020

The ECCCSAs are one of the most prestigious awards ceremonies in Europe. The HGS team is honoured to be recognized among the finalists.

HGS team members earned a finalist award position because of their:

  • Rapid and smooth transition to work at home during the pandemic.
  • Willingness to go above and beyond to help panicked parents find products in a highly regulated, constrained environment.

Our team of nutritionists, nurses, and midwives helped to feed newborns and helped pregnant women decide whether to seek immediate medical attention in an environment where seeing a doctor wasn’t easy. The team provided guidance and reassurance when anxious customers needed support the most.

HGS awards and recognitions

Cloud Computing Excellence Award
IAOP Excellence in Strategic Partnerships
Automation Anywhere Award
TMC CX Innovation Award 2020
Cloud Computing Excellence Award
Bronze 2020 Stevie Winner for Women in Business
2020 Best in Partnership award
ECCCSA Awards Finalist 2020
ECCCSA Awards Finalist 2020
IAOP Impact Sourcing Champions
Silver Stevie Award
ISG Index Booming 15 Sourcing Standout
Excellence in customer service award 2020 badge
2020 World HRD Congress Award
2020 World HRD Congress Award
2020 World HRD Congress Award
2020 World HRD Congress Award
Training Magazine Top 125 Award

2020 Training Top 125

IAOP Global Outsourcing 100
Instahiring Trailblazers Award 2020
Customer Fest Leadership Awards 2020

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