Responding in a Crisis — Best Partnership Solution 2020 (Finalist)
European Contact Centre and Customer Service Awards (ECCCSAs)
The ECCCSAs are one of the most prestigious awards ceremonies in Europe. The HGS team is honoured to be recognized among the finalists.
HGS team members earned a finalist award position because of their:
Our team of nutritionists, nurses, and midwives helped to feed newborns and helped pregnant women decide whether to seek immediate medical attention in an environment where seeing a doctor wasn’t easy. The team provided guidance and reassurance when anxious customers needed support the most.