Responding in a Crisis — Best Partnership Solution 2020 (Finalist)

European Contact Centre and Customer Service Awards (ECCCSAs)

ECCCSA Awards Finalist 2020

The ECCCSAs are one of the most prestigious awards ceremonies in Europe. The HGS team is honoured to be recognized among the finalists.

HGS team members earned a finalist award position because of their:

  • Rapid and smooth transition to work at home during the pandemic.
  • Willingness to go above and beyond to help panicked parents find products in a highly regulated, constrained environment.

Our team of nutritionists, nurses, and midwives helped to feed newborns and helped pregnant women decide whether to seek immediate medical attention in an environment where seeing a doctor wasn’t easy. The team provided guidance and reassurance when anxious customers needed support the most.

HGS awards and recognitions

ISG Provider Lens 2022 awards
HGS brand graphic
HGS brand graphic
AI Breakthrough Award 2022
IAOP award 2022
CII Award
Cloud Computing Excellence Award
IAOP Excellence in Strategic Partnerships award
IAOP award 2021
HGS Bridgetowne Building
Automation Anywhere Award
TMC CX Innovation Award 2020
Cloud Computing Excellence Award
2020 Best in Partnership award
ECCCSA award Finalist
ECCCSA award Finalist
Impact Sourcing Champions logo
Silver Stevie Award
ISG Index Booming 15 Sourcing Standout
Exceleence in Customer Service Award 2020
2020 World HRD Congress Award
2020 World HRD Congress Award
2020 World HRD Congress Award
2020 World HRD Congress Award
Training Magazine Top 125 Award

2020 Training Top 125

IAOP award 2020
Instahiring Trailblazers Award 2020
Customer Fest Leadership Awards 2020