Award

IAOP 2021 recognition for Excellence in Strategic Partnerships


International Association of Outsourcing Professionals (IAOP)

IAOP Excellence in Strategic Partnerships

IAOP has recognized HGS Digital for Excellence in Strategic Partnerships 2021 for its partnership and solutions delivered with Twilio. IAOP recognizes partnered organizations for demonstrating excellence in collaboration, innovation, and outcomes as part of IAOP’s Global Outsourcing 100 evaluation each year.

The 2021 Global Outsourcing 100 recognizes the world’s best outsourcing service providers and advisors. This list is based on applications received; judging is based on a rigorous scoring methodology that includes an independent review by an independent panel of IAOP customer members with extensive experience in selecting outsourcing service providers and advisors for their organizations.

HGS started collaborating with Twilio in March 2020. Twilio provides a programmable cloud telecommunication platform and customer engagement tools that promote omnichannel CX, self-service, front- and back-end automation, and voice-of-the-customer analytics. HGS brings hands-on contact center, digital transformation, application development, and systems integration expertise to the equation.

HGS has become one of Twilio’s top system integrator partners. As a result of remarkable client outcomes, HGS has launched a Twilio Center of Excellence, with +45 Twilio developers who have managed +20 Twilio migrations—during a global pandemic!

For more information, please review IAOP’s website or HGS’s Twilio partnership page.

HGS awards and recognitions

IAOP Excellence in Strategic Partnerships
Automation Anywhere Award
TMC CX Innovation Award 2020
Cloud Computing Excellence Award
Bronze 2020 Stevie Winner for Women in Business
2020 Best in Partnership award
ECCCSA Awards Finalist 2020
ECCCSA Awards Finalist 2020
IAOP Impact Sourcing Champions
Silver Stevie Award
ISG Index Booming 15 Sourcing Standout
Excellence in customer service award 2020 badge
2020 World HRD Congress Award
2020 World HRD Congress Award
2020 World HRD Congress Award
2020 World HRD Congress Award
2021
Training Magazine Top 125 Award

2020 Training Top 125

IAOP Global Outsourcing 100
Instahiring Trailblazers Award 2020
Customer Fest Leadership Awards 2020

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