HGS Agent X Aces Technology Innovation 2023®

Stevie International Business Awards – Bronze Winner

HGS Agent X has won the prestigious Bronze Stevie Award in ‘Technology Innovation’ at the 20th Annual International Business Awards (IBA). This recognition celebrates the exceptional strides in bridging the gap between customer requirements and contact center responsibilities through groundbreaking innovation made by HGS Agent X.

The trailblazing tech of HGS Agent has empowered customer service teams across diverse industries and streamlined agent workflow, garnering global acclaim. By seamlessly aligning customer needs with contact center efficiency, HGS Agent X sets a new standard for innovation in the technology landscape.

The Stevie International Business Awards is one of the world’s premier all-encompassing business awards that strives to acknowledge and shed light on true innovators and organizations with outstanding accomplishments across various verticals.

Stevie Awards President Maggie Miller, says “Nominations to the IBAs get better every year, and this year’s class of Stevie winners is the most impressive yet.”

Winners were chosen from over 3,700 nominations submitted by organizations spanning 61 nations. The Stevie winners were selected by 11 juries consisting of 230 acclaimed executives worldwide with an award ceremony in Rome, Italy on October 13, 2023.

HGS awards and recognitions

ISG Provider Lens 2022 awards
HGS brand graphic
HGS brand graphic
AI Breakthrough Award 2022
IAOP award 2022
CII Award
Cloud Computing Excellence Award
IAOP Excellence in Strategic Partnerships award
IAOP award 2021
HGS Bridgetowne Building
Automation Anywhere Award
TMC CX Innovation Award 2020
Cloud Computing Excellence Award
2020 Best in Partnership award
ECCCSA award Finalist
ECCCSA award Finalist
Impact Sourcing Champions logo
Silver Stevie Award
ISG Index Booming 15 Sourcing Standout
Exceleence in Customer Service Award 2020
2020 World HRD Congress Award
2020 World HRD Congress Award
2020 World HRD Congress Award
2020 World HRD Congress Award
Training Magazine Top 125 Award

2020 Training Top 125

IAOP award 2020
Instahiring Trailblazers Award 2020
Customer Fest Leadership Awards 2020