Best Use of Data and Insights — Transformational Category
2020 Customer Fest Leadership Awards
Customer Fest, organized in Mumbai, India, is an event that connects leaders from a wide range of industries and disciplines to provide a cross-functional learning and inspiration experience.
At the 2020 Customer Fest, HGS was recognized for providing analytics and insights as a service solution that has transformed two key processes for a US-based healthcare payer client:
• Grievances and appeals
• Financial collections