Entries by Syeda Rushda

From POC to COE with RPA Implementation

How fast can an organization really move from a Proof of Concept (PoC) to an established Center of Excellence (CoE) and reap benefits from the implementation of RPA?

Chatbots: A Customer Experience Relic

Chatbots are evolving toward building an intelligent user-engagement hub. Read more about the latest trends and advancements in this domain.