Amplify automation processes for powerful performance with Microsoft

Unlock the power of automation with HGS Digital’s award-winning systems integration and managed services expertise
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Today’s dynamic business environment demands flexibility and proven expertise. As a Microsoft Silver Partner, HGS Digital helps you achieve powerful processing results, allowing you to focus on what you do best.

Top 5% HGS Digital among top 5% of Microsoft partners worldwide

We empower you to maximize your Microsoft investment

We understand the journey, challenges and power of effective automation. HGS Digital helps you turn data into action and processing into performance. Whether you’re looking to implement or optimize your investments in Power Automate, Azure or PowerBI, HGS Digital helps you leverage the full power for the platform.

  • Systems integration
    No matter how complex or aging your systems are, we’ve got the expertise to build onto, into, or around them to make your automation seamless.
  • Managed services
    Our proven specialists in managed services across the entire digital customer journey allow you to scale your system up or down as needed. We offer value-added services such as business process consulting, solution enhancement, data assessments, and more.
  • Proven expertise
    From deployment to adoption, our global A-team of 750+ automation technicians and strategists have the expertise you need.
  • Suite of innovative solutions
    Our core cognitive contact center, automation, data, and workplace solutions leverage the power of the Microsoft platform to deliver value quickly and cost-effectively.

Streamline repetitive tasks with Microsoft Power Automate

As a long-term power user of Microsoft, our team knows PowerApps backwards and forwards, and can identify the right Microsoft tools to deploy within your existing configuration. As an experienced system integrator, our RPA-certified team has a long history of building templates and frameworks that help businesses ramp up their RPA programs. Whether you’re looking to use PowerApps to customize SharePoint forms or build a complex custom business solution, we’re your perfect PowerApps consulting partner.

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Ascend to the cloud with Microsoft Azure

HGS’s team of cloud experts can rapidly deploy automation on Microsoft Azure, integrating cloud APIs into an existing environment or setting up an entirely new one. We help you fast-track your cloud transformation with security and confidence.

We offer cloud solutions that are flexible and scalable:

The HGS Cloud Accelerator is a proprietary framework that speeds up your cloud migration by up to 40%.

100+ cloud migrations

20+ years
Systems integration expertise

Azure experience

20+shared clients
3+ year partnership

Featured case study

HGS Digital’s cloud acceleration framework reduces implementation cost by 80%

Healthcare payer successfully completes cloud migration in 4 weeks.

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Discover clear visual insights with Microsoft PowerBI

To maximize the return on data, today’s organizations need to be empowered with the best business intelligence tools to extract valuable customer insights for data-driven decision-making. That’s why we built our core contact center analytics platform on PowerBI, one of the most powerful analytics tools in the market today.

We offer:

  • BI readiness consulting
  • Enterprise support
  • Exploration and visualization of data
  • Self-service enablement
  • Modeling and analytics
  • Embedded analytics

HGS PULSE is an award-winning contact center analytics platform that provides a customized 360° view of your customers across channels.

By combining data sources such as workforce management, sales, and CRM, get a single view into operational performance and customer insights.

15+ API integrations

60+ Clients using PULSE

$2.5M+Annual cost savings

35K+Total PULSE users

+80NPS Ratings

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Featured case study

HGS PULSE platform drives 40% improvement in reporting efficiency

Improved data accuracy for contact centers.