HGS Digital
Enhance Your CX with Glance + HGS
Glance integrates seamlessly into any Customer Relationship Management (CRM) platform. Secure, seamless, personal.
The Glance and HGS Digital partnership enhances the digital customer experience by allowing customer service agents the ability to connect from inside a CRM to instantaneously co-browse, screenshare and navigate together alongside customers.
Reduce Costs and Scale Revenue
Our deep rooted expertise in technology combined with Glance’s unique ability to personalize the digital customer experience helps agents resolve issues faster while improving customer satisfaction. A win-win for any business-customer relationship.
Strengthen Customer Relationships
Glance has unparalleled capabilities to digitally enhance the customer experience and coupled with HGS Digital’s commitment to providing customer-first digital solutions, the customer experience transforms into a frictionless or frustration-free environment.
Improve overall efficiency
Glance’s technology integrates seamlessly within any existing CRM platform, and the ability to streamline agent workflow and interaction leaves HGS Digital customer’s ready to resolve issues faster.
Increase Demos to New Leads
Tapping into Glance’s ability to cobrowse, screen share and access a one-way agent video, prospective client demos have never been more personal or effective, unlocking differentiation and making new lead acquisitions easier to obtain.
Tom Martin
CEO of Glance
Link to: Connect with our Experts
Reduce complexity and increase loyalty
With Glance, we have CX experts and the best in tech. Together, we make digital transformation easy and cost-effective for your business. Speak with an expert to elevate your CX.
Podcast
Tune in!
On CX Detectives, host Lyssa Myska Allen brings on a CX expert to discuss common challenges and how to solve them. Learn how to create a greater impact as a CX leader, where the industry is headed, and much more.
