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Our experts are tapped to contribute insights across all media. Check out HGS in the news….

HGS: Revolutionizing Customer Service with AI

In the latest episode of The Tech Talks Daily Podcast, host Neil Hughes is joined by our Chief Revenue and Customer Officer, David Morton.
CX
HGS mourns the loss of Srichand Parmanand Hinduja
ISG Win

HGS Ranked as a Leader in all Four Quadrants of the 2022 ISG Provider Lens™ Contact Center — Customer Experience Services Report

The 2022 ISG Provider Lens™ Contact Center — Customer Experience Services report for the U.S. evaluated 26 providers across four quadrants: Digital Operations, AI & Analytics, Work From Home Services, and Social Media CX Services. In late 2022, HGS was ranked as one of the top 5 Leaders in all four categories.
CMS wire
2020 in review

HGS’s 2020 Highlights: Achievement Amidst Adversity

In 2020, the COVID-19 world health crisis impacted nearly every…