https://hgs.cx/wp-content/uploads/2023/05/Hinduja-Hospital-Banner.png 878 1920 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-05-24 09:42:002023-05-24 09:54:55HGS mourns the loss of Srichand Parmanand Hinduja (1935-2023)
https://hgs.cx/wp-content/uploads/2023/05/shutterstock_2118695231.jpg 253 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-05-23 06:45:232023-05-29 07:11:13AI and automation will create more jobs than they will replace
https://hgs.cx/wp-content/uploads/2022/08/digital-CX-1273477705.jpg 600 900 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-05-17 08:35:292023-05-24 03:34:24Putting employee experience at the center of digital transformation
https://hgs.cx/wp-content/uploads/2023/02/Patrick-Elliott-Square.webp 600 600 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-05-03 07:59:552023-05-17 08:55:42What are the benefits/disadvantages of outsourcing for businesses?
https://hgs.cx/wp-content/uploads/2023/05/phygital-CX.webp 836 1253 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2023-05-01 11:57:032023-05-03 10:41:20Effective CX strategies amid evolving retail consumer engagement
https://hgs.cx/wp-content/uploads/2021/03/Partha-DeSarkar.webp 713 694 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-04-27 10:25:112023-05-03 10:44:25Forecasting, resilience, and agility key to adapting to clients’ evolving needs: Group CEO of HGS
https://hgs.cx/wp-content/uploads/2023/03/STEM.jpg 397 1200 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-03-10 07:30:572023-05-03 10:23:49STEM and the glass ceiling: take what is yours
https://hgs.cx/wp-content/uploads/2023/03/Embrace-equity.jpg 420 1200 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-03-08 07:42:552023-03-14 07:48:03This Women’s Day, let’s commit to walk the talk https://hgs.cx/wp-content/uploads/2023/02/Patrick-Elliott-Square.webp 600 600 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2023-03-02 02:00:002023-05-05 08:02:37Employee wellbeing is top priority for firms in the battle for talent
https://hgs.cx/wp-content/uploads/2023/02/contact-center-automation-banner.webp 1333 2000 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2023-02-28 12:57:442023-02-28 15:17:41HGS moves quickly to migrate contact center technology to cloud
https://hgs.cx/wp-content/uploads/2020/03/transformational-approaches-to-digital-marketing-feature.webp 416 661 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-01-09 06:31:582023-01-10 06:41:52HGS 2023 Predictions: A new era of customer experience and digital transformation
https://hgs.cx/wp-content/uploads/2023/01/shutterstock_2068695290.jpg 335 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-01-05 05:31:312023-01-11 05:40:36Elevating the brand reputation in the era of gen Z
https://hgs.cx/wp-content/uploads/2021/12/customer-experience.webp 656 700 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-12-28 08:56:362023-02-16 10:34:39CX Personalization: How to unlock brand loyalty in 2023
https://hgs.cx/wp-content/uploads/2020/03/why-do-you-need-a-customer-data-platform-feature_0.jpg 577 917 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-12-20 07:45:072023-01-10 06:46:03Venk Korla of HGS Digital on 5 ways to create a wow customer experience
https://hgs.cx/wp-content/uploads/2022/12/shutterstock_1590999631.jpg 334 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-12-02 05:25:232022-12-19 14:30:13India Inc is taking steps to recruit more people with disabilities
https://hgs.cx/wp-content/uploads/2020/12/interaction-automation.webp 642 1000 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-12-01 06:04:532022-12-19 14:32:29How tech can help councils handle customer vulnerability
https://hgs.cx/wp-content/uploads/2022/11/shutterstock_1859640682.jpg 334 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-11-14 08:25:482022-12-19 14:33:50How enterprises are thriving to manage and retain talent In a multi-generational workforce
https://hgs.cx/wp-content/uploads/2022/11/shutterstock_404833252.jpg 334 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-11-07 01:41:462022-12-19 14:35:14Partha DeSarkar of HGS: 5 Things I wish someone told me before I became a CEO
https://hgs.cx/wp-content/uploads/2021/12/Data-and-analytices.webp 600 600 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-10-31 07:22:232022-12-19 14:42:53How data and analytics are changing customer experience
https://hgs.cx/wp-content/uploads/2021/02/Andrew-Kokes2.webp 1756 1500 Virgil Wong https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Virgil Wong2022-10-21 20:02:582023-02-23 08:51:29The Balancing Act: EX + CX
https://hgs.cx/wp-content/uploads/2022/10/shutterstock_412700155.jpg 355 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-10-19 10:17:002022-12-21 08:09:14Customer Experience (CX) is the single most important driver today
https://hgs.cx/wp-content/uploads/2022/10/press-investing-in-employee-grwoth.webp 500 750 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2022-10-03 14:09:182022-12-19 14:47:16The biggest threat to any organisation is not investing in employee growth
https://hgs.cx/wp-content/uploads/2022/09/Hyper-automation.jpg 281 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-09-22 07:28:212022-12-19 14:54:49How enterprises are charting the new age realms of hyper-automation and how they can optimally deploy hyper-automation to drive business performance
https://hgs.cx/wp-content/uploads/2022/09/technology-1299055072.webp 534 800 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2022-09-21 18:50:412022-12-19 14:57:29The big CX decisions to make amid a recession
https://hgs.cx/wp-content/uploads/2022/09/Metaverse.jpg 212 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-09-18 07:06:002022-12-19 14:58:48How the emergence of metaverse has resulted in changes in user experience
https://hgs.cx/wp-content/uploads/2022/09/Employee-Connections.jpg 337 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-09-17 06:53:002022-12-19 14:56:08Building employee connections: A way forward for successful enterprise
https://hgs.cx/wp-content/uploads/2020/03/Chatbot-at-work_0.jpg 270 429 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-09-08 07:44:002022-12-19 14:53:243 Areas where good chatbot design can strengthen customer relationships
https://hgs.cx/wp-content/uploads/2021/04/Virgil.webp 1100 1100 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-08-30 08:54:002022-12-19 14:52:00How AI is shaping the future of customer interactions
https://hgs.cx/wp-content/uploads/2018/04/data-help-with-hyper-personalization.jpg 711 1475 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-08-17 04:50:002022-12-19 14:50:34The journey to CX personalization: Building on a foundation of intelligent automation
https://hgs.cx/wp-content/uploads/2022/08/shutterstock_2103094505.jpg 313 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-08-12 06:59:002023-03-14 07:42:50International Youth Day: Top Companies for CSR for Youth
https://hgs.cx/wp-content/uploads/2020/05/customer-experience_0.jpg 443 704 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-08-11 08:54:002022-12-19 14:41:28Design thinking can help connect tech pros more directly to customer experience
https://hgs.cx/wp-content/uploads/2018/11/2018-Trend-2-3-Ways-Analytics-Tools-Drive-CX-Transformation-scaled-1.jpg 1707 2560 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-07-21 09:58:002022-12-19 14:40:05Few firms have realized 80% of their CX plans
https://hgs.cx/wp-content/uploads/2021/01/award-img.png 341 509 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2022-07-11 15:35:302022-12-19 14:38:49HGS wins 7 awards for distinctions in customer experience excellence and employee training
https://hgs.cx/wp-content/uploads/2022/07/Chatbot-1255613299.webp 649 900 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2022-07-11 15:02:242022-12-19 14:37:32How brands are using chatbots creatively to connect with audiences and engage them effectively
https://hgs.cx/wp-content/uploads/2022/07/recruitment-1356386299.webp 600 900 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2022-07-11 14:02:382022-07-11 14:43:23Andrew Kokes of HGS on the labor shortage & the 5 things we must do to attract & retain great talent
https://hgs.cx/wp-content/uploads/2022/07/Recruitment-1314997520.webp 571 900 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2022-07-11 13:19:382022-09-14 08:41:46The bread and butter of recruitment marketing: Attraction and retention
https://hgs.cx/wp-content/uploads/2020/12/6468-travel.webp 836 1254 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-07-08 03:28:002022-07-11 13:39:52Is automation the answer to hospitality’s labor shortage?
https://hgs.cx/wp-content/uploads/2022/06/shutterstock_2135166633.jpg 334 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-06-28 07:42:222022-06-28 07:42:30Pride Month Special: How companies are developing a gender inclusive workplace
https://hgs.cx/wp-content/uploads/2022/06/shutterstock_1902930079.jpg 281 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-06-27 04:59:002022-06-28 05:05:56The E.T.H.O.S Of PRIDE
https://hgs.cx/wp-content/uploads/2022/06/shutterstock_1924759052.jpg 334 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-06-25 05:13:002022-06-28 05:18:27Pride not Prejudice: How businesses can become more LGBT+ inclusive
https://hgs.cx/wp-content/uploads/2020/12/leverage-cloud.png 301 509 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-06-21 09:18:002022-10-31 07:32:03Public sector customer service and the adoption of cloud technology
https://hgs.cx/wp-content/uploads/2022/06/shutterstock_1935540943.jpg 254 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-06-08 04:16:002022-06-16 17:29:06Changing aspirations of women employees
https://hgs.cx/wp-content/uploads/2022/05/shutterstock_603406967.jpg 253 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-05-25 07:11:002022-05-25 07:21:37Business of experiences: shifting paradigm to customer-centric innovations
https://hgs.cx/wp-content/uploads/2020/07/chatbot-concept.webp 627 1000 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-05-05 03:32:002022-05-10 15:11:23How chatbots can influence customer experience
https://hgs.cx/wp-content/uploads/2022/06/shutterstock_686332135.jpg 334 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-04-28 08:12:002022-06-17 15:19:41Perfect work-life balance – A new ask of employees today https://hgs.cx/wp-content/uploads/2020/03/Chatbot-at-work_0.jpg 270 429 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-04-27 07:10:002022-04-28 08:15:28Revolutionizing CX with chatbots
https://hgs.cx/wp-content/uploads/2022/05/Colleen-podcast.webp 800 800 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-04-22 10:44:002022-05-23 10:21:40Episode # 107 of Get Out of Wrap podcast for Contact Centre Chat
https://hgs.cx/wp-content/uploads/2022/04/shutterstock_319742297.jpg 300 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-04-04 07:56:132023-05-29 07:15:40The dawn of the Intelligent Edge
https://hgs.cx/wp-content/uploads/2022/03/shutterstock_1592871793.webp 334 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-03-17 04:49:002022-03-21 04:53:53Managers have a key role in enabling sustainable inclusion
https://hgs.cx/wp-content/uploads/2022/03/shutterstock_1382853461.webp 261 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-03-11 04:54:332022-03-11 04:54:38Evolving performance management for the hybrid work environment
https://hgs.cx/wp-content/uploads/2022/03/shutterstock_2121881702.webp 334 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-03-11 04:18:002022-06-17 15:30:17Corporate enablement in “breaking the bias”
https://hgs.cx/wp-content/uploads/2022/03/high-view-diverse-wooden-characters-inclusion-concept.webp 563 1000 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-03-08 08:47:202022-05-12 12:48:57Women’s Day – Shilpa Sinha Harsh, Senior VP, CSR and D&I, HGS
https://hgs.cx/wp-content/uploads/2022/02/multi-cloud.webp 312 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-02-16 02:29:002022-11-11 01:58:24Beating the multi-cloud blues
https://hgs.cx/wp-content/uploads/2022/02/Cloud.webp 334 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-02-09 07:57:002022-10-20 10:29:36Lack of talent is threatening cloud projects in India
https://hgs.cx/wp-content/uploads/2022/02/Career.webp 334 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-02-08 07:45:002022-02-10 07:56:00Looking for a better tech career in 2022? These advices from leaders could be of help
https://hgs.cx/wp-content/uploads/2022/02/AI.webp 277 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-02-04 08:14:002022-06-17 15:31:14How HGS overcame talent acquisition challenges using AI
https://hgs.cx/wp-content/uploads/2022/02/Marketing-2.jpg 203 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-01-22 08:21:002022-06-17 15:32:05Importance of moment marketing – “Take a moment!”
https://hgs.cx/wp-content/uploads/2022/01/91W3s3GZ_400x400.png 315 315 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-01-13 04:43:002022-06-17 15:33:23Will the Microsoft customer experience platform compete in the CX world? https://hgs.cx/wp-content/uploads/2021/04/Virgil.webp 1100 1100 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2021-12-20 11:21:022022-04-07 08:22:37HGS’s Virgil Wong and Smart Cube’s Nitin Aggarwal: How to leverage data for revenue
https://hgs.cx/wp-content/uploads/2021/12/shutterstock_1937111875.webp 282 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-12-14 06:51:102022-04-07 08:21:49Are these the top 5 technologies of future? President and Global CIO, HGS thinks so
https://hgs.cx/wp-content/uploads/2018/11/Remote-Is-on-the-Rise-Embracing-Work-at-Home-Jobs-in-Canada-scaled-1.jpg 1709 2560 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-12-14 06:28:232021-12-14 06:33:36Overcoming CX Labor Obstacles
https://hgs.cx/wp-content/uploads/2021/07/iStock-1223341967.webp 836 1254 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-12-09 07:05:002021-12-10 15:21:16Hinduja Global Solutions 2022 predictions: Automate to innovate – Five future of work trends
https://hgs.cx/wp-content/uploads/2021/12/PwD.webp 334 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-12-03 07:49:002022-05-12 12:47:53Driving accessibility and inclusion for PwD
https://hgs.cx/wp-content/uploads/2021/12/shutterstock_1827541460.webp 334 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-12-03 02:11:002021-12-14 02:18:25World Disability Day: It is high time organisations realised people with disabilities were not a liability
https://hgs.cx/wp-content/uploads/2021/12/DI.jpg 321 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-12-03 01:58:002021-12-14 02:06:15The ABCD of inclusion: Leaders’ role in creating an accessible and sustainable workplace
https://hgs.cx/wp-content/uploads/2021/12/shutterstock_1922178821.webp 334 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-11-14 06:59:002023-01-11 05:45:03Social media has been a great boon to battle the pandemic crisis: Sachin Karweer
https://hgs.cx/wp-content/uploads/2021/12/CSR.jpg 334 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-11-14 02:20:002021-12-14 02:40:29We reach out to the most marginalised and vulnerable sections of society: Shilpa Sinha Harsh of HGS
https://hgs.cx/wp-content/uploads/2021/03/family-traveling-with-passports.webp 951 1800 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-10-21 06:43:002021-11-11 17:43:24How can hoteliers balance a surge in travel with labor shortages?
https://hgs.cx/wp-content/uploads/2021/12/Reassessing-CSR-Focus-in-Times-of-Crisis.webp 331 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-10-11 04:40:002021-12-13 04:54:00Reassessing CSR focus in times of crisis
https://hgs.cx/wp-content/uploads/2021/09/LD.webp 400 600 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-09-27 08:30:002022-09-19 11:49:19Reinventing the wheel of L&D initiatives for a future-ready workforce
https://hgs.cx/wp-content/uploads/2021/09/news.jpg 185 260 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-09-22 06:42:002021-11-11 17:41:54Driving successful hybrid contact center models with modern tools and technology
https://hgs.cx/wp-content/uploads/2020/03/How-to-Improve-Customer-Experience-Using-Marketing-Automation-Feature_0.jpg 560 890 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-09-17 06:52:002021-11-11 17:40:57Championing change management to accelerate automation
https://hgs.cx/wp-content/uploads/2021/02/iStock-943570972.webp 1200 1800 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-09-14 07:03:002021-11-11 17:40:19Forget cookies and apps: How to use the voice of the customer as a data source
https://hgs.cx/wp-content/uploads/2021/08/PR.jpg 386 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-08-18 04:22:002021-11-11 17:39:36Partha DeSarkar, Global CEO, HGS was interviewed by Zee Business on the HGS healthcare business hive off
https://hgs.cx/wp-content/uploads/2021/06/img-AI-workplace-safety.webp 840 989 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-08-17 09:17:242021-11-11 17:38:05Activate edge AI to maximize manufacturing workplace safety
https://hgs.cx/wp-content/uploads/2021/05/data-analytics-mining-big.webp 313 470 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-08-13 06:20:352021-11-11 17:37:01New ways companies are putting data and analytics to work
https://hgs.cx/wp-content/uploads/2020/12/travel-hospitality.png 301 509 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-07-16 08:10:002021-11-11 17:36:03Correct call center staffing: A critical solution to travel’s post-pandemic CX crisis
https://hgs.cx/wp-content/uploads/2021/07/shutterstock_1576352020.jpg 334 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-07-13 11:04:002022-08-30 16:02:00Redefining recruitment paradigms with automated chatbots at HGS
https://hgs.cx/wp-content/uploads/2020/06/social-mentions.webp 600 900 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-06-29 07:05:002021-11-11 17:34:34Amanda Sternquist of HGS Digital: Five ways to leverage Instagram to dramatically improve your business
https://hgs.cx/wp-content/uploads/2021/07/yourstory.webp 563 1000 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-06-29 04:35:002021-11-11 17:33:40Why empowering employees to bring their true selves to work amplifies engagement, productivity and loyalty
https://hgs.cx/wp-content/uploads/2021/05/Automation-Consistency.webp 667 1000 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-06-24 07:48:002021-11-11 17:32:45Role of change management in automation https://hgs.cx/wp-content/uploads/2021/03/Partha-DeSarkar.webp 713 694 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-06-21 11:16:002021-11-11 17:31:15Partha DeSarkar, Global CEO, HGS was interviewed by CNBC TV18 on the Q4 and Full-year FY2021
https://hgs.cx/wp-content/uploads/2021/06/ZEETV.webp 422 750 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-06-21 06:00:002021-11-11 17:30:30Partha DeSarkar, Global CEO, HGS was interviewed by Zee Business on the Q4 and Full-year FY2021
https://hgs.cx/wp-content/uploads/2021/06/hgsnew-bloomberg.jpg 720 1280 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-06-21 03:45:002022-01-04 17:05:35Partha DeSarkar, Global CEO, HGS in a conversation with BloombergQuint on the Q4 and Full-year FY2021 results
https://hgs.cx/wp-content/uploads/2021/06/Nat_news.png 300 300 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-06-15 04:18:002022-09-22 07:32:56Go with the flow and see where it takes you: Natarajan Radhakrishnan
https://hgs.cx/wp-content/uploads/2021/06/news_img.webp 422 750 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-06-15 03:09:002021-11-11 17:28:15Pride Month: Here’s how industry leaders are creating inclusive and friendly environment for LGBTQ+ community
https://hgs.cx/wp-content/uploads/2021/05/CDP.webp 620 700 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2021-05-18 07:05:002021-11-11 17:26:44Cookies crumble: How CDPs are eating into DMP’s business
https://hgs.cx/wp-content/uploads/2021/01/data01.jpg 560 890 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-04-29 02:59:112023-01-20 09:15:19How to excel with data analytics
https://hgs.cx/wp-content/uploads/2021/01/data-BI-img.png 301 509 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-04-28 11:44:002021-11-11 17:22:22Translating data to everyday language
https://hgs.cx/wp-content/uploads/2021/01/cloud-telephony-in-contact.jpg 522 890 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-04-06 03:13:002021-11-11 17:21:20How to make tech support faster and easier—for both customers and agents
https://hgs.cx/wp-content/uploads/2021/04/Tom-Jones-1.jpg 552 828 Virgil Wong https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Virgil Wong2021-04-05 11:35:002021-11-11 17:20:38Using smart solutions to create low-effort, high-value tech support
https://hgs.cx/wp-content/uploads/2021/04/Lauren-Kindzierski-presentation.jpg 528 812 Virgil Wong https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Virgil Wong2021-03-30 14:56:002021-11-11 17:19:46Contact center infrastructure: It’s time to assess your tools and technology
https://hgs.cx/wp-content/uploads/2021/03/Partha-DeSarkar-Broadcast1.webp 450 800 Virgil Wong https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Virgil Wong2021-03-30 12:39:002021-11-11 17:18:52Streaming on Forbes: Partha DeSarkar on Broadcast1’s Business Evangelist of India
https://hgs.cx/wp-content/uploads/2021/01/couple-shopping.webp 1200 1800 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-03-17 04:16:002021-11-11 17:17:503 Top customer experience trends every retailer should know about
https://hgs.cx/wp-content/uploads/2021/03/shutterstock_1967489755.webp 352 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-03-08 04:38:002021-11-11 17:16:44‘Choose to challenge’ to make life happen!
https://hgs.cx/wp-content/uploads/2021/04/iStock-916586200.webp 1200 1800 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-03-02 05:06:002021-11-11 17:15:42How to rethink your social media strategy
https://hgs.cx/wp-content/uploads/2021/02/iStock-1064031330-healthcare-in-India.webp 836 1254 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-02-24 08:34:002022-01-06 15:00:36Streaming on CNBC TV18: Watch HGS’ CSR story on The Changemakers – Season 2 program on CNBC TV18 https://hgs.cx/wp-content/uploads/2021/02/Andrew-Kokes2.webp 1756 1500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-02-22 06:55:002021-11-11 17:11:23Why and how the most innovative CMOs will own the contact center https://hgs.cx/wp-content/uploads/2021/04/Virgil.webp 1100 1100 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-02-08 07:48:002021-11-11 17:10:41How to create a fantastic retail experience that keeps bringing customers back for more
https://hgs.cx/wp-content/uploads/2021/03/whitepaper_DevSecOps-feature.webp 465 536 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-02-02 08:31:002021-11-11 17:09:07When furloughs are on the table: 6 strategies to put your employees first
https://hgs.cx/wp-content/uploads/2021/03/iStock-1263482590.webp 467 700 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-02-01 06:48:002021-11-11 17:08:14Top 5 customer experience trends of 2021
https://hgs.cx/wp-content/uploads/2021/01/HGS-PHP.jpg 612 917 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-01-28 09:10:002021-11-11 17:07:13Qualtrics enables HGS to continually improve our employee experience to create a great place to work
https://hgs.cx/wp-content/uploads/2021/04/Yasim1_profile.jpg 372 300 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-01-28 08:27:002021-11-11 17:06:04Four digital technologies that will transform the customer experience
https://hgs.cx/wp-content/uploads/2021/04/iStock-1014974702-travel-booking-online.webp 1200 1800 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-01-25 08:40:002021-11-11 17:03:56How self-service experience can reduce customer confusion and increase satisfaction
https://hgs.cx/wp-content/uploads/2021/04/James-Job.jpg 454 500 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2021-01-04 09:23:002021-11-11 17:00:49Candidates will have to hone their digital capabilities