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Partner releases


Achieving more for our clients through partnerships and teamwork

Genesys logo

HGS partners with Genesys

Genesys and HGS will combine SaaS solutions with deep domain contact center expertise to improve customer and employee interactions.

Hola, Bonjour, Guten Tag…

One of my regrets is not continuing with my French post first year of university, or any other language for that matter. I’m in awe of my multi-lingual friends and colleagues who have the ability to switch between their mother-tongue and English with ease. That is why I am very excited about our new partnership with ChatLingual where a conversation in any language can be translated, responded to and resolved by an English speaking agent.
glance customer experience
Image of an abstract cloud shape over a city scape background
Progress logo

HGS partners with Progress

Genesys and HGS will combine SaaS solutions with deep domain contact center expertise to improve customer and employee interactions.