Insights

Events


Come say hello and meet industry experts

Past events

Nashville, TN

Execs In The Know – Customer Response Summit

Location: Nashville, TN
Dates: Sep 20 - Sep 22, 2023
September 20, 2023/by Kimberly Dou

The human side of AI: agent empowerment to meet the customer where they’re at

Location: Virtual
Dates: Sep 11, 2023 - Sep 11, 2023
August 24, 2023/by Krishna Kumar

Evolving beyond legacy: overhauling archaic processes and igniting KPI success through digitization and automation

Location: New York, NY
Dates: Aug 22, 2023 - Aug 22, 2023
August 12, 2023/by Krishna Kumar

The human side of AI: agent empowerment to meet the customer where they’re at

Location: Virtual Round Table
Dates: Aug 23, 2023 - Aug 23, 2023
August 10, 2023/by Krishna Kumar

Small Business Expo – Dallas

Location: Dallas, TX
Dates: Oct 12, 2023 - Oct 12, 2023
August 4, 2023/by Krishna Kumar

Genesys Xperience 2023

Location: Denver, Colorado
Dates: June 19, 2023 - July 21, 2023
July 3, 2023/by Krishna Kumar

Customer Contact Week – Las Vegas

Location: Las Vegas, NV
Dates: Jun 19, 2023 - Jun 22, 2023
May 16, 2023/by Krishna Kumar

CS Week Conference

Location: Charlotte, NC
Dates: May 2, 2023 - May 4, 2023
May 2, 2023/by Jamie Dwyer

OWS23: Reimagined

Location: Chicago, IL
Dates: May 15, 2023 - May 17, 2023
April 28, 2023/by Krishna Kumar

Enterprise Connect

Location: Orlando, FL
Dates: March 27, 2023 - March 30, 2023
March 14, 2023/by Krishna Kumar

19th Annual Customer Contact East – A Frost & Sullivan Executive MindXchange

Location: Ft. Lauderdale, FL
Dates: Apr 23, 2023 - April 26, 2023
January 27, 2023/by Krishna Kumar

2023 IFA: What’s next in digital?

Location: Las Vegas, NV
Dates: Feb 26, 2023 - Mar 1, 2023
January 25, 2023/by Krishna Kumar

Execs In The Know Customer Response Summit

Location: Austin, TX
Dates: March 1, 2023 - March 3, 2023
January 25, 2023/by Krishna Kumar

CX BFSI USA Exchange

Location: Orlando, FL
Dates: Oct 12, 2022 - Oct 14, 2022
September 13, 2022/by Krishna Kumar

18th Annual Customer Contact West – A Frost & Sullivan Executive MindXchange

Location: Tucson, AZ
Dates: Oct 16, 2022 - Oct 19, 2022
August 11, 2022/by Krishna Kumar

Customer Contact Week

Location: Nashville, TN
Dates: Oct 12, 2022 - Oct 14, 2022
August 11, 2022/by Krishna Kumar

CXFO Industry Council Retail Roundtable

Location: The Ivy, 1-5 West Street, London,WC2H 9NQ
Dates: 22nd September
July 29, 2022/by Krishna Kumar
Image of the 18th annual Frost & Sullivan Executive MindXchange conference site in Ft. Lauderdale, FL.

18th Annual Customer Contact East – A Frost & Sullivan Executive MindXchange

Location: Ft. Lauderdale, FL
Dates: April 3, 2022 - April 6, 2022
January 13, 2022/by Krishna Kumar
Execs In The Know Events

Consumer Response Summit

Location: Clearwater, FL
Dates: Mar 28, 2022 - Mar 30, 2022
January 12, 2022/by Krishna Kumar
Image of the Biltmore Miami

Transformational CMO

The Biltmore Miami
Miami, FL
November 17-18, 2021
July 21, 2021/by Kimberly Dou
The Four Seasons Hotel in Denver, CO

Digital enterprise CIO transformation

The Four Seasons
Denver, CO
November 17-18, 2021
July 17, 2021/by Kimberly Dou
Image of the city of Miami

CX Exchange BFSI

Intercontinental Miami
Miami, FL
October 12-13, 2021
July 7, 2021/by Kimberly Dou
Image of CIO summits feature image

CIO Digital Summit – Capitalizing on new influence

Online
September 27-29, 2021
July 3, 2021/by Kimberly Dou