Insights

Events


Come say hello and meet industry experts

Upcoming events

Past events

Customer Service & Experience West 2024

Location: San Diego, CA
Dates: May13, 2024 - May 14, 20234
HGS USA

CS Week Conference

Location: Fort Worth, TX
Dates: April 29, 2024 - May 2, 2024

Execs In The Know – Customer Response Summit

Location: Tucson, AZ
Dates: March 12 - March 15, 2024

Roundtable Dinner Series: Los Angeles | Embracing the Digital Revolution

Location: Los Angeles, CA
Dates: Jan 31, 2024
Huntington Beach, CA aerial view

19th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange

Location: Huntington Beach, CA Dates: Oct 22 - Oct 25, 2023
Nashville, TN

Execs In The Know – Customer Response Summit

Location: Nashville, TN
Dates: Sep 20 - Sep 22, 2023

The human side of AI: agent empowerment to meet the customer where they’re at

Location: Virtual
Dates: Sep 11, 2023 - Sep 11, 2023

The human side of AI: agent empowerment to meet the customer where they’re at

Location: Virtual Round Table
Dates: Aug 23, 2023 - Aug 23, 2023

Small Business Expo – Dallas

Location: Dallas, TX
Dates: Oct 12, 2023 - Oct 12, 2023

Genesys Xperience 2023

Location: Denver, Colorado
Dates: June 19, 2023 - July 21, 2023

Customer Contact Week – Las Vegas

Location: Las Vegas, NV
Dates: Jun 19, 2023 - Jun 22, 2023

CS Week Conference

Location: Charlotte, NC
Dates: May 2, 2023 - May 4, 2023