Why HGS

Hinduja Global Solutions


We are a global leader in business process management and optimizing the customer experience lifecycle.

HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital transformation, with deep domain expertise focusing on back office processing, contact centers, traditional and digital customer care, and HRO solutions to deliver transformational impact to clients.

Our Mission

The mission of Hinduja Global Solutions (HGS) is to make our clients more competitive.

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Our Vision

To be a globally preferred business process transformation partner for our clients, creating value through innovative outsourcing solutions.

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Our Focus

Our employees and our clients, as well as all of their customers, are at the heart of everything we do.

Our values

Global Mindset

We think globally, respect cultural diversity, and provide equal opportunities for all employees.

Quality

We believe in continuous improvement through innovation, process enhancement, and teamwork.

Sustained Growth

We are driven to grow our businesses rapidly and profitably to create value for all our stakeholders.

Pride in Execution

We deliver consistently superior business results by excelling in what we do for our clients.

Integrity

Integrity is the cornerstone of all our dealings, be it with our employees, customers, suppliers, government, or the communities we serve.

Customer Focus

Our customer is at the centre of all we do.

Empowerment

We encourage employees to take ownership of their actions, be proud of their achievements, celebrate successes.

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