Why HGS

Hinduja Global Solutions


Transforming customer experiences

We are a global leader in transforming customer experiences and managing business processes. Our solutions include digital CX, back-office processing, contact center operations, and HRO.

To create the perfect balance of people and technology, we combine our deep domain expertise with automation, analytics, and artificial intelligence.

Through constant innovation and optimization, we grow and build our clients’ businesses for the future.

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Our Vision

Be the world’s leading expert in transforming customer experiences for the most admired brands

Our Mission

Innovate, optimize, and grow our clients’ businesses with the perfect balance of people and technology

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Our Focus

Our employees and our clients, as well as all of their customers, are at the heart of everything we do

Our values

Global Mindset

We think globally, respect cultural diversity, and provide equal opportunities for all employees.

Quality

We believe in continuous improvement through innovation, process enhancement, and teamwork.

Sustained Growth

We are driven to grow our businesses rapidly and profitably to create value for all our stakeholders.

Pride in Execution

We deliver consistently superior business results by excelling in what we do for our clients.

Integrity

Integrity is the cornerstone of all our dealings, be it with our employees, customers, suppliers, government, or the communities we serve.

Customer Focus

Our customer is at the centre of all we do.

Empowerment

We encourage employees to take ownership of their actions, be proud of their achievements, and to celebrate successes.

HGS