Applied AI for Business Process Improvement


Strike a balance between technology and talent with enterprise business process improvement strategies.

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Technology & Talent Services

Technology

Accelerate your digital transformation journey with a modern technology framework that includes AI, automation, analytics, and cloud services.

Digital Marketing

Meet customers where they are online to promote and sell products and services. We partner with clients and agencies to bring brands closer to their audiences.

Outsourcing

Scale faster and breakthrough digital transformation barriers with Contact Center Outsourcing, Back Office Outsourcing, and Staffing solutions.

Agent X

AI Powered Contact Center Solution

Provide live agents with deeper customer insights to enrich customer interactions. Agent X is an AI-powered contact center dashboard that improves agent productivity, leverages deeper insights, and enhances the customer experience. Streamline your agent workflow while enhancing customer interactions by providing a simplified customer 360° view, and reduce hold time with HGS’s AI-powered agent assist.

Industry Solutions

Drive business growth with custom vertical solutions.

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