Leader in Customer Service BPO

Gartner recognized HGS in the 2021 Magic Quadrant

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We are a global leader in business process management (BPM) and optimizing the customer experience lifecycle.

HGS is helping make its clients more competitive every day. We combine our deep domain expertise with technology-powered services in automation, analytics, and digital transformation. Our back-office processing, contact centers, traditional and digital customer care, and HRO solutions deliver a transformational impact for our clients.

Superior customer experiences

Superior customer experiences through traditional and digital channels supporting all phases of the customer lifecycle.

Consumer Engagement Solutions >

Intelligent automation, digital transformation, and strategy

Improve customer engagement, optimize operations, reduce cost, and increase revenue through frictionless digital experiences.

HGS Digital >

World-class healthcare business process management

Do more with less, provide better care and health outcomes, and provide a better experience for your patients, members, customers, employees, and partners.

HGS Healthcare >

Superior outcomes with
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Deep expertise in your industry

Our solutions are tailored to your business

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Grow with us. Let’s achieve your dreams together.