Champion every moment
We’re a digital CX leader dedicated to delivering winning customer interactions.
2022 Gartner® Magic Quadrant TM
https://hgs.cx/wp-content/uploads/2023/03/STEM.jpg 397 1200 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-03-10 07:30:572023-03-14 07:50:43STEM and the glass ceiling: take what is yours
https://hgs.cx/wp-content/uploads/2023/03/Embrace-equity.jpg 420 1200 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2023-03-08 07:42:552023-03-14 07:48:03This Women’s Day, let’s commit to walk the talk
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https://hgs.cx/wp-content/uploads/2023/02/blog-banner-communication-challenges.webp 580 1650 Syeda Rushda https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Syeda Rushda2023-03-01 07:17:242023-03-01 07:20:34Top 5 challenges of social media engagement
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https://hgs.cx/wp-content/uploads/2023/02/contact-center-automation-banner.webp 1333 2000 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2023-02-28 12:57:442023-02-28 15:17:41HGS moves quickly to migrate contact center technology to cloud
https://hgs.cx/wp-content/uploads/2023/02/blog-banner-ISG-provider-Lens.webp 580 1650 Syeda Rushda https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Syeda Rushda2023-02-28 01:48:332023-02-28 01:48:41HGS ranked as a leader in all four quadrants of the 2022 ISG Provider Lens™ Contact Center — Customer Experience Services report
https://hgs.cx/wp-content/uploads/2023/02/ISG-PL-Quadrant-2022.webp 450 600 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2023-02-21 11:16:562023-02-23 15:18:322022 ISG Provide Lens: named HGS as a leader in all four quadrantsHGS is a digital customer experience (CX) leader with the talent and technologies needed to champion every moment.
As experts in autonomous CX, HGS helps clients deliver consistent interactions at scale that are prompt, personal, and positive.
With over 20,000 employees across 34 delivery centers in 8 countries, HGS offers a spectrum of bespoke outsourcing solutions:
HGS continuously transforms, optimizes, and grows enterprises to exceed ever-rising customer expectations.
Ensure superior customer experiences through traditional and digital channels supporting all phases of the customer lifecycle.
Improve customer engagement, optimize operations, reduce cost, and increase revenue through frictionless digital experiences.
Become more easily discoverable and connect at a deeper level in the digital matrix with strategic, creative services that leverage our CRM experience, social offerings, and intelligent technologies.
Superior outcomes with
#automation #analytics #digitaltransformation #backoffice #contactcenters #customercare #HRO
Our solutions are tailored to your business
Automotive
Banking and Financial
Consumer Electronics
Consumer Packaged Goods
Healthcare
Insurance
Public Sector
Retail and eCommerce
Telecom
Travel and Hospitality
