Champion every moment
We’re a digital CX leader dedicated to delivering winning customer interactions.
2022 Gartner® Magic Quadrant TM
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https://hgs.cx/wp-content/uploads/2023/02/Patrick-Elliott-Square.webp 600 600 Kimberly Dou https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Kimberly Dou2023-03-02 02:00:002023-03-03 09:51:07Employee wellbeing is top priority for firms in the battle for talent
https://hgs.cx/wp-content/uploads/2023/02/blog-banner-communication-challenges.webp 580 1650 Syeda Rushda https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Syeda Rushda2023-03-01 07:17:242023-03-01 07:20:34Top 5 challenges of social media engagement https://hgs.cx/wp-content/uploads/2021/11/HGSNewsroom2.webp 960 1280 Virgil Wong https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Virgil Wong2023-02-28 23:26:452023-02-28 23:38:20HGS completes acquisition of TekLink InternationalHGS is a digital customer experience (CX) leader with the talent and technologies needed to champion every moment.
As experts in autonomous CX, HGS helps clients deliver consistent interactions at scale that are prompt, personal, and positive.
With over 20,000 employees across 34 delivery centers in 8 countries, HGS offers a spectrum of bespoke outsourcing solutions:
HGS continuously transforms, optimizes, and grows enterprises to exceed ever-rising customer expectations.
Ensure superior customer experiences through traditional and digital channels supporting all phases of the customer lifecycle.
Improve customer engagement, optimize operations, reduce cost, and increase revenue through frictionless digital experiences.
Become more easily discoverable and connect at a deeper level in the digital matrix with strategic, creative services that leverage our CRM experience, social offerings, and intelligent technologies.
Superior outcomes with
#automation #analytics #digitaltransformation #backoffice #contactcenters #customercare #HRO
Our solutions are tailored to your business
Automotive
Banking and Financial
Consumer Electronics
Consumer Packaged Goods
Healthcare
Insurance
Public Sector
Retail and eCommerce
Telecom
Travel and Hospitality
