Champion every moment

Brands are built over time.
But they’re made in moments.

We’re a digital CX leader dedicated to delivering
winning customer interactions.

About HGS

Unlocking Efficiency and Agility: The Power of End-to-End Cloud Solutions for Businesses

Discover the brilliance of cloud technology and its transformative power. Learn how end-to-end cloud solutions benefit organizations of all sizes, providing advantages like data backup, remote collaboration, robust security, easy maintenance, and cost-effective management.

September 27, 2023

How Generative AI is Revolutionizing Information Retrieval

September 26, 2023

Knowledge Sharing in the Era of AI

September 20, 2023

From GPT-1 to GPT-4: A Look at the Evolution of Generative AI

September 19, 2023

6 Ways Data Analytics is Enhancing Customer Experience

View all articles

2022 Gartner^® Magic Quadrant^TM

For the second consecutive year, HGS recognized as a Magic Quadrant^TM Leader for Customer Service BPO

Read the report

HGS is a digital customer experience (CX) leader with the talent and technologies needed to champion every moment.

As experts in autonomous CX, HGS helps clients deliver consistent interactions at scale that are prompt, personal, and positive.

HGS continuously transforms, optimizes, and grows enterprises to exceed ever-rising customer expectations.

More about HGS

Strategic consultation
Digital transformation
IT systems integration
Intelligent process optimization
Experts on demand

Driving real value by making every moment matter

Deep expertise in your industry

Our solutions are tailored to your business

Automotive

Banking and Financial

Consumer Electronics

Consumer Packaged Goods

Healthcare

Insurance

Public Sector

Retail and eCommerce

Telecom

Travel and Hospitality

Free Whitepaper

Building a contact center for the future

Learn eight proven tactics to take your contact center to the next level

Future-proof your contact center by improving the quality of your customer experience
Understand the importance of a seamless, consistent brand experience across channels and touchpoint
Learn why smart automation is key to the growth of your business and the happiness of your customer

Read the whitepaper

Join HGS

Grow with us. Let’s achieve your dreams together.

Careers

Global locations

USA • UK • Canada • India • Philippines • Jamaica • Australia • Colombia

Global Headquarters: GHS, Bommanahalli, Hosur Road, Bengaluru – 560068

Registered Office: Tower C (1st floor), Plot C-21, G Block, Bandra Kurla Complex, Bandra East, Mumbai – 400 051

CIN: L92199MH1995PLC084610

Online Dispute Resolution (ODR)

We’re a digital CX leader dedicated to delivering winning customer interactions.

Do not remove.

For the second consecutive year, HGS recognized as a Magic QuadrantTM Leader for Customer Service BPO

HGS is a digital customer experience (CX) leader with the talent and technologies needed to champion every moment.

Driving real value by making every moment matter

Retain customers

Contain costs

Increase scalability

Generate revenue

Improve agility

Boost loyalty