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Krishna Kumar2021-06-15 04:18:002021-06-17 14:00:16Go with the flow and see where it takes you: Natarajan RadhakrishnanLatest news & insights
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Krishna Kumar2021-06-15 04:18:002021-06-17 14:00:16Go with the flow and see where it takes you: Natarajan Radhakrishnan
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Krishna Kumar2021-06-15 03:09:002021-06-17 04:16:33Pride Month: Here’s how industry leaders are creating inclusive and friendly environment for LGBTQ+ community
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Michelle Caddey Maclean
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Michelle Caddey Maclean2021-06-09 16:31:392021-06-10 11:43:56Hinduja Global Solutions to create over 560 Northern Ireland jobs
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Michelle Caddey Maclean2021-06-04 14:36:002021-06-08 16:52:55COVID-19 vaccines for children: Timing, side effects, and more
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Jamie Dwyer
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Jamie Dwyer2021-06-03 11:23:262021-06-18 13:43:51White Paper | To offshore or not to offshore
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Kimberly Dou2021-05-26 16:30:392021-06-02 16:26:13HGS, global leader in Business Process Management, is hiring 250 remote employees in Montreal and Quebec City
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Kimberly Dou2021-05-18 07:05:002021-05-28 10:10:32Cookies crumble: How CDPs are eating into DMP’s business
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Krishna Kumar2021-05-17 13:36:382021-06-08 16:57:57How to talk to someone who’s hesitant to get the COVID-19 vaccine
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Kimberly Dou2021-05-17 10:33:002021-06-03 09:56:22Feds seek more vaccines at practices, but delays hamper the plan
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Kimberly Dou2021-05-04 14:29:002021-06-08 16:59:27Effectively handling clinical denials amid a pandemic backlog of elective surgeries
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Krishna Kumar2021-05-04 01:47:002021-06-15 02:17:45HGS Digital recognized by Frost & Sullivan for its complete social media customer care solution
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Krishna Kumar2021-05-03 05:54:002021-06-15 17:38:24Modeling impactability with predictive analytics can drive better outcomes in whole-person care
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Kimberly Dou2021-05-01 10:06:002021-06-18 14:06:48eBook | 5 tips to successfully manage your social media strategy
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Krishna Kumar2021-04-29 02:59:112021-06-15 15:08:49How to excel with data analytics
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Krishna Kumar2021-04-28 11:44:002021-06-16 14:28:07Translating data to everyday language
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Krishna Kumar2021-04-06 04:50:002021-06-15 02:16:42HGS AxisPoint Health to speak at SNP Alliance Spring Roundtable
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Krishna Kumar2021-04-06 03:13:002021-06-15 15:32:49How to make tech support faster and easier—for both customers and agents
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Virgil Wong
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Virgil Wong2021-04-05 11:35:002021-06-17 09:40:49Using smart solutions to create low-effort, high-value tech support
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Virgil Wong
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Virgil Wong2021-03-30 14:56:002021-05-11 15:52:39Contact center infrastructure: It’s time to assess your tools and technology
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Virgil Wong2021-03-30 12:39:002021-05-11 15:23:48Streaming on Forbes: Partha DeSarkar on Broadcast1’s Business Evangelist of India
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Krishna Kumar2021-03-17 04:16:002021-06-15 14:03:003 Top customer experience trends every retailer should know about
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Krishna Kumar2021-03-08 04:38:002021-06-15 14:17:56‘Choose to challenge’ to make life happen!
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Krishna Kumar2021-03-05 06:05:002021-06-15 02:04:06HGS Digital partners with Automation Anywhere to deliver end-to-end process automation solutions
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Krishna Kumar2021-03-02 05:06:002021-06-15 17:28:45How to rethink your social media strategy
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Krishna Kumar2021-02-26 08:09:002021-06-15 14:24:01COVID-19 and healthcare: 3 areas of market focus
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Krishna Kumar2021-02-24 08:34:002021-06-16 11:48:14Streaming on CNBC TV18: Watch HGS’ CSR story on The Changemakers – Season 2 program on CNBC TV18
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Krishna Kumar2021-02-22 09:07:002021-06-15 17:44:35Modernizing your contact center: The first step toward a more engaging patient experience
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Krishna Kumar2021-02-22 06:55:002021-06-16 15:21:50Why and how the most innovative CMOs will own the contact center
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Kimberly Dou
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Kimberly Dou2021-02-12 19:40:142021-06-15 02:24:04HGS Placed in the 2021 Gartner Magic Quadrant for Customer Service BPO
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Krishna Kumar2021-02-11 09:16:002021-06-15 02:05:31HGS Digital partners with CXM leader Sprinklr to develop and execute digital marketing and care strategies
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Krishna Kumar2021-02-08 07:48:002021-06-16 15:04:40How to create a fantastic retail experience that keeps bringing customers back for more
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Krishna Kumar2021-02-04 08:50:002021-06-15 13:54:38258+ healthcare revenue cycle companies to know | 2020
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Krishna Kumar2021-02-02 08:31:002021-06-16 15:14:25When furloughs are on the table: 6 strategies to put your employees first
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Krishna Kumar2021-02-01 06:48:002021-06-16 14:21:04Top 5 customer experience trends of 2021
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Krishna Kumar2021-01-28 09:10:002021-06-15 17:47:57Qualtrics enables HGS to continually improve our employee experience to create a great place to work
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Krishna Kumar2021-01-28 08:27:002021-06-15 14:53:03Four digital technologies that will transform the customer experience
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Krishna Kumar2021-01-25 08:40:002021-06-15 14:58:07How self-service experience can reduce customer confusion and increase satisfaction
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Krishna Kumar2021-01-13 08:58:002021-06-16 13:52:03Three digitized ways to improve the member experience
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Krishna Kumar2021-01-05 09:05:002021-06-15 14:29:11Eyeing the future: E/M will disrupt, the PHE will end, telehealth will stay
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Krishna Kumar2021-01-04 09:23:002021-06-15 14:08:01Candidates will have to hone their digital capabilities
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Krishna Kumar2020-12-28 08:49:002021-06-17 10:09:01HGS is on board as one of Valuable 500 companies!
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Krishna Kumar2020-12-10 09:06:002021-06-15 02:13:13HGS Axispoint Health and Parkland Community Health Plan partner to deliver disease management
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Krishna Kumar2020-12-08 02:53:002021-06-15 02:14:30HGS Selected by the Crown Commercial Services G-Cloud Framework as an Approved Supplier
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Krishna Kumar2020-10-08 03:34:002021-06-15 02:22:58HGS Launches New Contact Center Analytics Platform
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Krishna Kumar2020-10-01 03:45:002021-06-15 02:21:42HGS introduces EDE Pathway Solution to streamline enrollment for health plan issuers to be utilized by brokers and consumers
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Krishna Kumar2020-09-23 04:51:002021-06-15 02:08:00Zappix partners with HGS Digital to deliver intelligent virtual assistant and payment bots
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Krishna Kumar2020-09-10 03:54:002021-06-15 02:09:27Business Process Management industry gets a boost during COVID-19
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Krishna Kumar2020-08-27 04:06:002021-06-15 02:11:04Everest Group identifies HGS as a major contender and star performer in its Healthcare Payer Operations Services PEAK Matrix®
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Krishna Kumar2020-08-24 04:38:002021-06-15 02:15:39HGS DIGITAL joins AWS Contact Center Intelligence Solutions Partner Program
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Krishna Kumar2020-08-20 05:06:002021-06-15 02:00:49HGS Digital achieves Amazon Connect Service Delivery designation for contact centers
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Krishna Kumar2020-08-17 05:16:002021-06-15 02:01:56HGS Digital executes reseller agreement with Adobe
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Michelle Caddey Maclean2019-09-05 07:00:002021-06-11 16:11:38HGS hits $1 billion in recovered payments for healthcare systems’ toughest claimsWe are a global leader in business process management (BPM) and optimizing the customer experience lifecycle.
HGS is helping make its clients more competitive every day. We combine our deep domain expertise with technology-powered services in automation, analytics, and digital transformation. Our back-office processing, contact centers, traditional and digital customer care, and HRO solutions deliver a transformational impact for our clients.
Superior customer experiences
Superior customer experiences through traditional and digital channels supporting all phases of the customer lifecycle.
Intelligent automation, digital transformation, and strategy
Improve customer engagement, optimize operations, reduce cost, and increase revenue through frictionless digital experiences.
World-class healthcare business process management
Do more with less, provide better care and health outcomes, and provide a better experience for your patients, members, customers, employees, and partners.
Superior outcomes with
#automation
#analytics
#digitaltransformation
#backoffice
#contactcenters
#customercare
#HRO
Deep expertise in your industry
Our solutions are tailored to your business
