Hinduja Global Solutions
2022 Gartner® Magic Quadrant TM
https://hgs.cx/wp-content/uploads/2021/11/HGSNewsroom2.webp 960 1280 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-12-07 22:29:272022-12-07 22:39:53HGS continues to expand its digital focus, announces acquisition
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https://hgs.cx/wp-content/uploads/2022/12/Blog-banner-omnichannel-CX.webp 580 1650 Syeda Rushda https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Syeda Rushda2022-12-05 03:31:092022-12-05 03:31:17The significance of omnichannel CX in business
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https://hgs.cx/wp-content/uploads/2022/12/Vulnerable-customers-UK-blog.jpg 800 1200 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-12-01 06:30:322022-12-01 09:15:47Addressing the needs of vulnerable customers: HGS’ inclusive contact centre solution
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https://hgs.cx/wp-content/uploads/2022/12/Blog-banner-autonomous-CX.webp 580 1651 Syeda Rushda https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Syeda Rushda2022-12-01 02:18:212022-12-05 01:32:27What is autonomous CX – Is it different from CX automation? https://hgs.cx/wp-content/uploads/2021/11/HGSNewsroom2.webp 960 1280 Krishna Kumar https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Krishna Kumar2022-11-30 03:11:342022-11-30 03:55:04HGS launches global customer experience hub in Barranquilla, Colombia to support multilingual customer experience needsWe are a global leader in consumer engagement, digital CX, and business process management (BPM).
HGS makes every moment more meaningful. We innovate, optimize, and grow our clients’ businesses with the perfect balance of people and technology. Our back-office processing, contact centers, traditional and digital customer care, and HRO solutions deliver a transformational impact.
Ensure superior customer experiences through traditional and digital channels supporting all phases of the customer lifecycle.
Improve customer engagement, optimize operations, reduce cost, and increase revenue through frictionless digital experiences.
Become more easily discoverable and connect at a deeper level in the digital matrix with strategic, creative services that leverage our CRM experience, social offerings, and intelligent technologies.
Superior outcomes with
#automation #analytics #digitaltransformation #backoffice #contactcenters #customercare #HRO
Our solutions are tailored to your business
Automotive
Banking and Financial
Consumer Electronics
Consumer Packaged Goods
Healthcare
Insurance
Public Sector
Retail and eCommerce
Telecom
Travel and Hospitality
