Hinduja Global Solutions
2022 Gartner® Magic Quadrant TM
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https://hgs.cx/wp-content/uploads/2023/01/blog-feature-call-center-skills.webp 580 1650 Syeda Rushda https://hgs.cx/wp-content/uploads/2021/10/HGS-Logo_Blue-DK-Grey.svg Syeda Rushda2023-01-16 02:56:162023-01-16 02:56:24What are the top contact center skills for agents and managers?We are a global leader in consumer engagement, digital CX, and business process management (BPM).
HGS makes every moment more meaningful. We innovate, optimize, and grow our clients’ businesses with the perfect balance of people and technology. Our back-office processing, contact centers, traditional and digital customer care, and HRO solutions deliver a transformational impact.
Ensure superior customer experiences through traditional and digital channels supporting all phases of the customer lifecycle.
Improve customer engagement, optimize operations, reduce cost, and increase revenue through frictionless digital experiences.
Become more easily discoverable and connect at a deeper level in the digital matrix with strategic, creative services that leverage our CRM experience, social offerings, and intelligent technologies.
Superior outcomes with
#automation #analytics #digitaltransformation #backoffice #contactcenters #customercare #HRO
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