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Kimberly Dou2021-10-15 12:58:042021-10-15 14:50:30The Cloud Computing Excellence Award 2021 – Cloud Accelerator
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Nancy Pekala2021-10-13 14:56:082021-10-14 14:19:21How do I operate effectively in a remote environment?
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Nancy Pekala2021-10-12 13:55:302021-10-13 14:55:27How do I resolve high call volumes?
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Krishna Kumar2021-10-12 06:54:002021-10-13 08:46:06Why SageMaker for AI Driven Organizations
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Krishna Kumar2021-10-05 05:38:132021-10-06 11:14:35Customer experience more important than ever as new report finds nearly half of consumers say it shapes their brand opinion
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Kimberly Dou2021-09-27 11:15:412021-09-29 14:59:27Whitepaper | How CIOs can leverage personalized CX to ramp up revenue
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Krishna Kumar2021-09-27 08:30:002021-10-04 09:49:27Reinventing the Wheel of L&D Initiatives for a Future-Ready Workforce
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Nancy Pekala2021-09-24 16:53:202021-09-24 16:57:25How do I transition my contact center to the Cloud?
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Nancy Pekala2021-09-24 16:42:552021-10-01 15:28:29How do I improve my contact center performance?
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Nancy Pekala2021-09-24 14:43:002021-10-05 17:39:31How do I leverage data for better customer experience?
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Kimberly Dou
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Kimberly Dou2021-09-23 11:54:002021-10-06 10:15:51Report | Is your brand investing correctly to meet rising consumer expectations
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Krishna Kumar2021-09-22 07:52:342021-09-23 10:19:39eBook | 5 strategies for managing a contact center work-at-home solution
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Krishna Kumar2021-09-22 06:42:002021-09-23 06:57:03Driving Successful Hybrid Contact Center Models With Modern Tools And Technology
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Kimberly Dou2021-09-20 20:33:452021-10-07 13:51:18Webinar | Aging in place: Integrating fall risk assessment to ward off frailty
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Krishna Kumar2021-09-17 06:52:002021-09-22 05:15:52Championing Change Management to Accelerate Automation
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Krishna Kumar2021-09-16 04:55:212021-09-23 10:05:355 Provider Coding Myths, DebunkedWe are a global leader in business process management (BPM) and optimizing the customer experience lifecycle.
HGS is helping make its clients more competitive every day. We combine our deep domain expertise with technology-powered services in automation, analytics, and digital transformation. Our back-office processing, contact centers, traditional and digital customer care, and HRO solutions deliver a transformational impact for our clients.
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